A message from the CEO
Dear Ear Science Community
As announced by the State Government Western Australia’s State of Emergency and the Public Health State of Emergency came to an end at 12:01am Friday, 4 November 2022.
We will communicate any changes as they arise to keep providing the safest possible workplace and clinical care you expect from our organisation.
Thank you for your ongoing support.
Sandra Bellekom
Chief Executive Officer
Ear Science COVID-19 Safe Plan
As an organisation that operates out of 22 locations in Western Australia, COVID-19 has presented a challenge to Ear Science.
As the pandemic has evolved, we have remained agile. Ear Science is committed to the well-being of our team and our clients. The following COVID Safe Plan will be in place to reduce risk and keep ourselves and our clients healthy while minimising impact to daily operations across Ear Science.
Guided by factual health advice and looking for best practice initiatives, we adopted proven safety measures to help our teams play their part in supporting health and safety in our communities.
This Covid Safe Plan outlines;
- General information
- The measures to minimise the spread of COVID within Ear Science and
- Our plan in the event of a positive case at an Ear Science location.
Please read below for the approach we are taking in our Corporate Offices, Laboratories, and Clinics.
All guidelines provided by the Australian Government are being followed.
Managing our COVID-19 Response | Lions Hearing Clinic & Ear Science Implant Clinic
Our response to vaccinations
All team members are fully vaccinated.
Our response to hygiene
We have strict hospital-level processes in all locations, including the need for team members to wash and sanitise their hands on arrival.
We have reinforced the importance of good hygiene practices with signage across all our locations, and this training module is incorporated into our Induction Program for all new team members.
Good hygiene is a condition of entry for all clients, team members, visitors, service providers, contractors, vendors and suppliers.
Hand sanitiser stations are at all entry points for clients and team members.
Our response to cleaning
All clinicians will ensure their desks are clear of any clutter, clean and disinfect their desks, door handles, and other high touch surfaces in between each client, following government guidelines.
For clinic spaces – wipes, masks and hand sanitisers will be available at various stations throughout and each team member is required to clean and disinfect all surfaces that are touched.
According to Government Guidelines, cleaners across all clinics are directed to clean and disinfect all surfaces.
Our response to health
We will continue to monitor health advice from the Department of Health and act accordingly.
If a team member feels unwell, he or she will be required to stay home.
Our response to PPE
Masks are no longer required to be worn by staff members or clients as per government health advice.
Ear Science currently has sufficient supplies of the following PPE, and all staff and clients are encouraged to sanitize upon arrival. We have stock of the following in each location and are available to clients upon request.
- Masks
- Gloves
- Safety glasses
- TGA approved cleaning wipes or spray
- Hand sanitiser
Non-Contact Hearing Support
We are doing everything we can to keep our clinic doors open and minimise disruption to clients and our essential services.
In addition to our regular in-clinic services, we are currently offering the following services you can access from the comfort of your home.
Your Hearing is Important
Client COVID Q&A
Managing our COVID-19 Response | Corporate Offices
Our response to vaccinations
Ear Science maintains a record of all Ear Science employees’ COVID-19 vaccination records.
Our response to cleaning
All team members must keep desks clear of any clutter and clean and disinfect their desks, door handles and other high touch surfaces daily, following government guidelines.
– Wipe the surface with a damp paper towel with detergent
– Spray disinfection on a paper towel (not the surface) and wipe the area
For corporate office spaces, wipes, masks and hand sanitisers will be available at various stations throughout all office spaces.
In the common areas, each person must clean using provided disinfection and spray all surfaces that are touched.
According to Government Guidelines, cleaners across all clinics and the corporate/research offices have been advised to clean and disinfect all surfaces.
Our response to health
We will continue to monitor health advice from the Department of Health and act accordingly.
If a team member feels unwell, he or she will be required to stay home.
Our response to hygiene
We have strict hospital-level processes in locations, including the need for team members to sanitise their hands.
We have reinforced the importance of good hygiene practices with signage across all our locations incorporated in the Induction program for all new team members.
Good hygiene is a condition of entry for all clients, team members, visitors, service providers, contractors, vendors and suppliers.
Hand sanitiser stations are at all entry points for clients and team members.
Our response to PPE
Masks are no longer required to be worn by staff members or clients as per government health advice.
Ear Science currently has sufficient supplies of the following PPE, and all staff and clients are encouraged to sanitize upon arrival. We have a stock of the following in each location and are available to clients upon request.
-
- Masks
- Gloves
- Safety glasses
- TGA approved cleaning wipes or spray
- Hand sanitiser
Key COVID Contact
We have a COVID-19 Response Plan in place that will allow us to respond as the situation changes quickly.
Please get in touch with the COVID Response team via email.
