The staff are incredible in general how I would like to give specific praise to Tara. I was unfortunate enough to have an immediate and significant hearing loss in my right inner ear due to head trauma. As a musician and a person of a relatively young age bracket, I was understandably affected by this mentally. Tara's ability to kindly and gently introduce me into my unavoidably new way of living was not only crucial but it was comforting. My appreciation towards Tara is massive and I will be forever grateful. Her vast and in depth knowledge is impossible to miss and it's clear that she is top tier in her field of expertise. Tara is also very thorough throughout the entire process, making sure that nothing is missed and all boxes are ticked in order to provide the patient with the best possible treatment and satisfaction. If Tara isn't already known to be an elite specialist in her field then she definitely deserves a shout out. I'm not one who usually participates in surveys but, I absolutely had to make an exception in this case. Thank you so much. 😊
awesome service from everyone - reception, administration and the audiologist. My audiologist was Lauren Sabatini and she was brilliant with a lovely manner.
My wife Celia has been attending Lions Hearing Sydney (previously Value Hearing) for several years and has never had anything other than absolutely splendid service. Minerva is her current contact. She is always extremely professional and very patient. Celia is very fortunate to have the benefit of her help on such an important subject. The location, and ease of getting there, is an added bonus.
A thorough examination, comprehensive explanation of the results, all possible solutions offered but then narrowed down to the most suitable for my particular hearing loss and lifestyle. Discussion of a large range of hearing aids, final choice made after considering cost, whether or not I needed or would use the newest technology, which phone I wanted to use, and whether I would prefer to wait a month for the most suitable but not currently available model.I felt all options had been covered and I had been helped to select the best solution for myself at this point in time. I will certainly go back when and if things change.
Absolutely amazing clinic very clean and tidy. I had a Cleo as my technician and she was amazing. Very informative very sweet and listener to what I had to say. Reception girls were absolutely amazing as well. Thank you so much for a really positive experience. :)
Today I attended an appointment regarding my hearing and hearing aids. My audiologist's name was Sheng. First, may I say Sheng is a thorough gentleman, courteous, and extremely knowledgeable in every facet of his profession. Today was the first time in twelve years of me wearing hearing aides that an audiologist explained to me in detail what my problem was and the best way forward for me. I would 100% recommend Lions hearing Clinic Neutral Bay to any person needing hearing aides and advise on which the best way forward is. Thank you Sheng for your help and thank you to your assistant Zahra for her courteous manner. Regards Robert
Thorough 75 minute appointment with a charming clinician who explained everything very thoroughly. I have no hesitation in recommending Lions Hearing Clinic, Clarkson.
Exceptional service at Lions, Mt Lawley, from the care and attention of the reception/admin staff to the experience and expertise of the audiologists. I have been happily attending this clinic for quite a few years due to the great care provided, thank you both Ellen and Andrew.
An exeptional service -from the various tests with modern equipment to a most detailed and lengthy explanation in word and graph and drawings in a terminology that I could understand - thank you Sheng! Also sketching the way forward without any (sales)pressure. The entire appointment was professional and helpful and that it was free came as a special bonus. I highly recommend this clinic.
Visiting Lion’s hearing clinic for the first time, from the onboarding and communication to testing and interpretation of results, I felt welcomed and supported. The tests and advice given were thorough and very clear. Lots of valuable information patiently provided. Loss of hearing means I need to make some decisions for future hearing. Thank you to the whole team
Accompanied my mum to Lions Hearing Clinic Chatswood. It was a great experience. Nathan at the front desk was very friendly and efficient, and Kate was an exceptional audiologist. She was amazing, very knowledgeable, patient, and explained everything clearly. Great experience overall.
I was simply amazed with what was chosen for me and how there professional service was extremely thorough excellent in communication 💯 certainly l recommend them thank you all for your patience and service many blessings 🙏
My experience at the Neutral Bay Clinic was first class. I went with a concern and to get a hearing test. The specialist approached everything professionally and and explained it all in a way that was easy to understand, as well as taking his time to re-do and alter the tests to my specific requirements as he discovered them. I felt confident that all he did and said was truly in my best interests. I'd recommend this clinic to anyone with a concern about their ears and hearing.
Very comprehensive hearing test with as much time necessary to discuss findings with no pressure to buy anything or association with any particular provider. Research based and very competent.
My appointment was attended too as soon as I arrived. My examination was very professional and detailed. I was well informed and report will be sent to myself and my GP
Audiometrist Louise was very good at placating my concerns around my hearing loss and 24/7 tinnitus. How unusual to come away feeling quite satisfied with the service given by all staff, for medical appointments elsewhere in years past, pertaining to hearing aids - often leaves me upset and confused.
Louise Colclough is an engaging professional who kindly answered all my questions in an expansive, plain-English manner.
Came in the last minute before closing and wanted to get some general information about Hearing checks for the first time. Nathan was absolutely impeccable, never got good customer service for a very long time. And the Clinic was well presented, and clean.
What a pleasure it was visiting your store today, From the moment I entered I felt welcomed. The tests and advice given were thorough and very clear. Lot of damage so now I need make some decisions for future hearing. Thanks
I am grateful for the effort made to offer me and to deliver on the day a full clinical (unscheduled) assessment: thanks in no small part to the clinician herself I suspect.
Dr Atlas restored the hearing in my right ear to levels better than anticipated. He was thorough with his explanations of the process and procedure, including the aftercare. His approach is both genuinely caring and professional.
"⭐️⭐️⭐️⭐️⭐️ Absolutely fantastic experience at Lions Hearing Tidy Shop! The staff were incredibly friendly and made the entire process seamless. Their professionalism really stood out, and they went above and beyond to ensure I was comfortable and well-informed. The shop is well-organized, and the level of service was exceptional from start to finish. Highly recommend!"
This place is wonderful. I travelled all the way from the Central Coast on recommendation from Value Hearing who are no longer in business & Shen Yao Foo is just a really decent guy who runs an honest business.
Many places will try and upsell you whatever they can, however Shen Yao Foo tried hard to get my old hearing aids working & even actively recommended me not changing aids unless I needed to. I do still believe I'll upgrade soon as I have bad tinnitus & need the latest masking features, however Shen Yao Foo has me as a client for as long as he's in business (Which I hope is a very long time) as it's wonderful to deal with people with such ethics in this industry.
I returned to Lions for my annual maintenance which coincided with substantial hearing loss after recovering from Covid two weeks prior. I had been to my GP the day before who did an ear syringe for wax removal. Lauren use an instrument and confirmed that I had fluid in both my inner ears. I was still struggling with post Covid effects and found her knowledge and caring attitude to be extremely comforting. Lauren downloaded the latest aid update and readjusted my aids to help with this current condition. She offered to do later adjustments when my hearing condition improves. I was so grateful to have access to this amazing professional lady. Thank you.
Really enjoyed what I thought would be a difficult hearing assessment! The audiologist was empathic and very knowledgeable. Best hearing assessment I have experienced, with no sales pressure either.
Dr Raza was clear, concise and informative. I found his assessment on my hearing requirements helpful and it enabled me to make a decision as to which hearing aids would best suit my needs without feeling pressured into purchasing them without being fully cognizant. Today, I enjoyed "hearing" again and was delighted with the quality of sound and outcome. Thank you, Dr Raza. Dr Raza has not transitioned to Lions Hearing Institute.
Exceptional people at this clinic from the minute you step through the front door. They have provided me with the confidence to socialise in conversation and have awareness of my safety which were disappearing quickly. I cannot thank all these people enough for the positive impact they have had on my life starting with reception right through to the back room technicians.
I would definitely recommend Lion hearing, I found Kathy patience and helpful and Sheng Foo knowledgeable and thorough , he went to a lot of trouble to explain everything to me. Thank you so much.
This is my very first visit seeing an audiologist and I must say that the process was a breeze. From the initial appointment- i was given a pre Questionnaire to fill up prior which saves heaps of time on the actual day and Shang/Shan went through the steps clearly and well. The assessment were done with such ease and all my queries were answered professionally & well. Highly recommend!
My first audiology experience which was handled with intelligence, patience and integrity. Shen Yao Foo is a credit to his profession as he takes the time to explain in great detail the test procedures, outcomes and options without pushing any label or product. I came away thinking how lucky I was to have been referred to him and confident in how my situation is and will be handled in the future. Highly recommended.
Friendly, helpful reception & service. Excellent follow up of hearing results and recommendations. Very thorough attention to detail provided by Dr Sheng Foo, the specialist attending to my needs.
Louise goes above and beyond with her patients in offering so much more than what the patients asked! I came in for earwax cleaning and returned with clean ears and so much information including the health of my hearing!
Thank you so much for all your testing and assistance in choosing the right hearing aids. I can now hear everyone and everything. I am also getting used to sounds I have not heard for a long time. Thank you again. Cheers Pam
I have now been a very happy client for the past 5 years+. Excellent professional know how and service. I will be continuing the journey !! Revised 11/05/2024
I have been a very happy client for the past 3 years. My Phonak hearing aids together with my Phonak ComPilot & TV Link have really made a difference to my hearing and enjoyment of life. My hearing Aids are Blue-toothed to my Mobile Phone during the day and then, when I want, to the TV at night. I can hear my wife! - even when she starts talking from the other end of the apartment - not that I can fully understand what she is saying but I know that she is saying something! I am no longer accused of 'selective hearing' !!! I signed up to the After Care Package and I haven't looked back. Value Hearing have done everything they promised. A very professional service (especially compared to my experiences over the previous 5 years).
My husband has recently had hearing aids fitted by this clinic & is very satisfied with the patience & attention to detail he was given by the wonderful staff. We would thoroughly recommend this clinic as highly professional & the modern technology used for the best possible result is exemplary.
What a rarity to find a company that embodies the values of empathy, professionalism and expertise. Value hearing has truly wonderful staff from Carmen who is always calm and helpful at the front desk, Dr Rasa who combines a great technical knowledge with a true desire to achieve a great result to Rashita who is also very helpful. The over the phone assistance offered by the company is outstanding as well. I am more than happy with my new hearing aids and the level of assistance in using them. I highly recommend Value Hearing.
My 93 year old Mum saw Jayden today for her yearly check. Jayden is amazing, professional, thorough, polite and has incredible communication skills. Nothing was too much trouble for Jayden and he took the time to explain the whole process and mum felt heard and important. Jayden you are a major asset to the lions hearing group and we hope to see you next year.
Thank you for the service and kindness you all showed us for our hearing test. Andrew you were the best audiologist we felt so confident in your professional care.
Just a recent update. Late last year I bought my third set of Oticon in the ear aids from Value hearing. They have taken a bit more follow up to get the adjustment just right. Raza has been very patient & professional in this ongoing process. His experience shows & I am most grateful for his attention to detail in getting the very best outcome for me….🌈.
Excellent value, a wealth of information, good systems & Alisha is the best Audiologist I have had the pleasure to deal with in the last 30+ years of testing & hearing aids…..😎"
Everything! Easy undercover parking and very close to home. Reception staff are friendly and efficient. The Audiologist Lauren is amazing, professional and proficient in her services. She guided us through the selection of hearing devices and provided detailed answers to our questions for my partner’s devices. The whole experience was faultless and enjoyable. Can’t wait to go back and get my own hearing devices. Thank you, Suzi
I have been a client of Dr Raza at Value Hearing for many years now and I am always impressed with his professionalism, product knowledge, experience and his compassionate caring manner. The hearing assessments and reviews are done with all the most advanced equipment. I had a review done today and Dr Raza was able to determine what slight adjustments were required and it made an immediate improvement. Highly recommend you consult Value Hearing to care for your hearing health.
I started my "hearing-in-colour" journey (great term, Andrew!) in May 2023. Over the next few months, I visited several audiologists and trialed an average of two types of hearing aids at each, all of which were disappointing in one or more ways.
By the time I met Andrew Peou at Lions Hearing / Ear Sciences Mt Lawley in Jan 2024, I was fed up with the whole process and had little confidence that I would find exactly what I needed. And I was certainly not in a mood to drop thousands of dollars on hearing aids I didn't love.
Andrew was the first audiologist to actually listen (ironic, right?) to me and query me in detail about my needs. The first aids he suggested were much closer to the mark than any I'd previously tried, but still not quite there. Andrew kept listening and suggested another type, confident that this pair would tick all of the boxes.
How right he was.
After trialing so many different types, this was the first pair I was still wearing at the end of the trial.
I've had my own for almost two weeks now and they are still finding new and pleasant ways to surprise me - I love what they are doing for me, even though Andrew and I still have a few tweaks to make.
The best part? I'm no longer dreading this journey.
Andrew: Thanks *heaps* for your professionalism, persistence good humour - and for being different to every other audiologist I've met.
[Jackie: apologies for my initial grumpiness - I think you'd agree I'm much happier now!]
We purchased my mother's hearing aids from the Murdoch clinic however after having some troubles with one of the devices, I took them to my closest clinic at Palmyra for attention. Julie the friendly Receptionist there was incredibly helpful and got the hearing aid working again. Thanks Julie!
Today, I went to Midland Hearing Clinic. I was seen by Rida, who confirmed for me the High quality service I always get whenever I have an appointment. Rida took time to explain to me the best way to care for my ears. She showed me the graph and explained the limitations to my hearing which I really appreciated. The even better news is when I got home I could finally tune my instruments by ear again, something I haven't been able to do for a long time. A big THANK YOU, what difference this has made, I can finally start jamming with my friends again. Thanks to all the staff at Lion's Hearing, a great organisation Cheers Alan Lee
I had a genuine 5 star experience from start to finish. I was able to do a very comprehensive trial of two different brands so that I was very confident that I had made the right decision. Everybody I met or spoke with at Value Hearing was efficient and friendly - nothing was too much trouble. My consult and subsequent fitting with Pauline was fantastic! Outstanding customer service!
Great experience, service, professionalism. Highly recommended. My hearing issue is a bit tricky and they took time to understand, discuss and advice. I also was very pleased that they did not try to sell me anything (as many other businesses do) but instead focused on my problem and explained me possible options and actually advised to consider free or low cost options first. Thank you very much!
I was referred by my General Practitioner to this clinic and I found their service really quite excellent. I very much appreciated the time and effort Sheng Foo, the audiologist, took to make things clear, to explain what could and could not be done in realistic but sympathetic terms. His micro-suction clearance of my ears meant that I was able to get a first class assessment without having to post-pone appointments because of inadequate clearance due to residual wax. Katie the receptionist was so helpful and clear when she spoke with well enunciated words so I could know when appointments were occurring. My hearing is a rate limiting step as to whether I can work or not. It is also a rate limiting step to feeling included in conversations in social settings.The result has meant I have had significant benefits on both fronts. I am very appreciative for their professionalism and respectful care.
All staff are helpful and friendly. The service provided by Audiologist, Dayle Hensma,n has been excellent. Living in Regional WA (Kalgoorlie) has not been an issue. I am totally happy with the assessment, advice and product provided. Dayle has provided the best solution and resolved my hearing issues. Her advice has been very positive and relevant to my situation. Very grateful, thank you 👍
It was a pleasure to meet Dr. Raza Hashimi at Value Hearing in Ardross, Perth. Having had two audiology consultations before I discovered Value Hearing, and not been very favourably impressed, I was much reassured by Raza’s professionalism, expertise, wide-ranging experience, and hi-tech methods. Moreover, he was friendly and helpful, as indeed are all the staff at Value Hearing. I have continued to make regular appointments with Raza, and I highly recommend him to anyone with hearing difficulties.
I recently attended Lions Hearing Clinic in Neutral Bay to assess & investigate hearing support options. I found the clinic & staff there to be knowledgeable, supportive & very generous with their time to explaining my best options.
Flo , and admin staff have been really helpful and friendly and have helped me get on the road to recover some quality of life back with my hearing loss ,and improve my social skills again. Thank you Lions hearing clinic.
Very professional and thorough. Friendly staff. Sheng discovered massive buildup of wax and removed it skilfully. Reception was very polite, caring and professional.
Lions Hearing Clinic was recommended to me for an assessment, and they went above and beyond to fit me in and provide a prompt report. Would definitely recommend them.
I am well taken care of by both audiologist and admin staff. They are all cheerful and have always answered my questions openly and knowledgeably. Their professionalism and care is empathetic and helpful - nothing ever seems to be too much trouble. I went in anxious and am now calm and hopeful for the future. Things are going very well and I can't imagine going anywhere else. I'd give them ten stars if I could.
Fantastic clinic, first class service. I am so very happy with my device - they even set up the app on my phone and connected it to bluetooth for me. So happy and appreciative.
Highly recommended hearing aid service provider and very reasonable compared with other hearing centers visited before going to Lions Hearing Center in Mt Lawley, Superb service without pressure and highly knowledgeable. Cannot recommend this service enough.
I took my elderly mother here and we had Dr. Raza Hashimi monitor her hearing and see about getting an appropriate hearing-aid. Dr. Hashimi was the kindest and most professional doctor we could have ever hoped for. He put my mother through many tests using the very best technology. Throughout this process, he was kind, friendly and gentle in his dealings with my mother. His caring and friendly nature made us feel truly comfortable and cared for. I strongly recommend Value Healing and Dr. Hashimi. I feel so lucky that he took care of us. Thanks again - Patrick Jauffret
My wife and I visited Value Hearing Perth recently for our annual hearing review. We have both been wearing hearing aids for many years but have only been with Value Hearing for the past three years. The difference between the level of service we now receive at Value Hearing compared to our two previous hearing aid providers and audiologists has made us realise how lucky we are to now have our hearing cared for by Value Hearing.
Over the past three years our regular audiologist, Raza, has consistently demonstrated the highest level of professionalism. First, finding the hearing aids that were right for us and now, for ensuing that our hearing aids are working efficiently and continuing to meet our expectations. Raza has always been very professional and thorough. At our recent review he took the time to check our hearing and then, to ensure that our hearing aids were adjusted to reflect recent hearing loss. Although this was relatively minor, we both noticed the immediate improvements to our hearing.
After our review was completed, we mentioned that we had both been having great difficulty with the new Oticon Companion app on our mobile phones. Although we both have very different model phones, we were experiencing the same problems – hearing aids disconnecting from the app countless times each day and then not pairing again irrespective of what we tried. The only solution was to switch off and then restart our phone. Obviously this was not a practical solution countless times each day so we simply stopped using the app which denied us access to a number of hearing aid functions.
Raza took considerable time and showed great patience resolving our problems – first upgrading the firmware on our hearing aids and then updating the Oticon Companion apps on our phones to take advantage of the firmware upgrades. Not only did this resolve our problems but also addressed an issue that had been causing us both considerable anxiety. Thank you Raza and thank you Value Hearing. We cannot commend your service highly enough
I want to say a big thank you to Valure hearing, The service quality was truly exceptional, the team is extremely knowledgeable and helpful, Dr Raza Hashimi is such a pleasure to deal with and can’t do enough to help you, from the moment you walk through the door you feel comfortable, thank you so much for giving me hearing again.
I have recently purchased new hearing aids (Phonak) and I am amazed at the improved features compared my old ones. Dr Raza recommended them and I appreciate his advice as well as teaching me how to use them. Karmen has always been very helpful whenever I have had any difficulties when using hearing aids. I have no hesitation in recommending Value Hearing, Ardross.
Front Receptionist, Sharon was very professional and booked me into a cancellation the same day. Caroline, the Audiologist was amazing too, explained everything in layman's terms and I was.treated with utmost respect. I would recommend their service to anyone. Well done Sharon and Caroline.
I'm a new client with Value Hearing after being referred by a family member. The testing and consultation process is very thorough and comprehensive to ascertain the specific requirements of the individual, this felt comforting. Dr Raza selected and customised my hearing aids for my particular needs. While I waited for my hearing aids to arrive I was provided with a set to loan, which was a nice touch. Friendly, professional and good value for the budget conscious. Carmen always offers refreshments too.
Very happy with the team at Value hearing especially Carmen & Rishita as they go beyond their duties to be helpful and offer friendly and professional advice. I have now ordered the starkey livio itc and phonak audeo ric and am happy with both of them. Without the tuning and after care service that i receive i would be lost without them. Thanks guys & keep up the great work. Cheers Rob
Lions Mt Lawley, a great place for sorting out hearing issues. Competant and fully trained audiologist and admin staff who help you find your way through the process of getting what you need. No fuss. Very patient and friendly.. They know you have hearing issues and work with you.
I have been taking my mother to Value Hearing for several years now and have found the service to be first class. From the moment we arrive there is a friendly greeting from Carmen and Dr Raza couldn’t be more helpful and patient. Couldn’t be more impressed.
Simply the best! I'd forgotten my charger whilst visiting Sydney. These lovely people took my hearing aids in to charge ready for the fabulous Tina Turner musical. Thank you so much.
I received my hearing assessment and a new pair of hearing aids through the audiologist Louise Colclough and it turned out to be pleasant experience. Louise was a genuine, customer friendly hearing technology professional who offered her tireless service in ensuring that I got the best hearing aid option and value for money. I would highly recommend that you try Value Hearing and be satisfied that you have received the best service.
Greeted with a warm welcome by receptionist The Audiologist was very professional when putting me through the hearing test and explained fully to me what my current situation is. Would have no hesitation in returning to this site
Just wanted to send my sincere thanks to Raza and the team at Ardross. Raza & the reception staff have always provided the highest level of customer service going above and beyond my expectations every time I visit.
Fantastic, friendly service. I have been going to Value Hearing for over 7 years. I am now onto my second set of hearing aids. Dr Raza Hashim and the team are very thorough and professional. I wouldn’t go anywhere else. Thank you 😊👌
I am very happy with the professional help that I have received from Dr Raza at Value Hearing. Always getting the best service and on time. I have been visiting Value Hearing for 8+ years and I have always been looked after with respect and care. The level of care and professional approach from Dr Raza and his team is always very high. I am very happy with my hearing aids that I got from Value Hearing. I would highly recommend Value Hearing to anyone seeking hearing aids or even second opinion.
Approximately an year ago my sister recommended Value Hearing to me for my loss of hearing. Prior to going to VH I was using hearing aids.
The Audiologist at VH throughly checked my hearing loss and recommended new hearing aids. I was an Orticon user changed to Phonak. Both hearing aids were the best available at the time of purchase.
Initially I struggled with Phonak. But with patient adjustments made I am happy with the aids. As for pricing VH gave a quote which was approx $3000 cheaper than anyone else. I used the savings to purchase accessories for the aids. I will recommend VH to anyone with hearing loss without hesitation for professionalism and pricing.
After many years with another provider, I went to Value Hearing in Ardross … primarily on price. It has been a delight to deal with the staff and particularly with Dr Raza; most personable and very professional. Thank you.
I became a client of Value Hearing Perth 12 years ago when I discovered what was a refreshingly independent , cost effective and client focused alternative in a crowded market. Quality of service in the testing of hearing, selection and provision of aids and follow up service has been consistently good over the years and remains so today under the excellent professional care of Dr Raza and his support staff. Thorough explanation of a range of options and cost levels, relaxed and engaging service both professional and administrative , commitment to ongoing care and ready availability combine to promote a high level of confidence.
Highly recommend Dr Raza Hashemite and his friendly team in Applecross After many years with Value Hearing I have found them Always welcoming with a professional approach.
What a delight to be looked after by Caroline and staff at Palmyra. Very comprehensive hearing assessment and advice on hearing aids. Looking forward to my new hearing aids. Thanks so much.
I recently began my search for hearing aids. It became quite overwhelming and confusing, with vastly different prices for the same product, different services etc. I was a few weeks into my search when I came across Value Hearing. Firstly, the website and the youtube videos were very informative, giving me the knowledge I needed to make a informed decision. The whole online platform is amazing, I felt comfortable knowing so much more. Then secondly, I received quotes after I requested them, and this is when I found a transparent, incredibly detailed and helpful customer service provided by Lezanne. I corresponded via email with Lezanne and she followed up each time very swiftly. I can’t recommend her enough and I think Value hearing is lucky to have her. Then I met Kate for my first hearing aid fitting. I had already had a recent audiogram and a lengthy phone call with Kate. Again I found her service to be 2nd to none. Kate spent 2 hours explaining and ensuring I was comfortable with the fitting of the hearing aids before I left. The next day she followed up with a phone call. Kate will follow up with me again when I return from an overseas trip. The whole experience I have had with Value Hearing has been exceptional. Lastly a huge thank you to Christo Fourie, the founder, who is clearly passionate about transparency, fair pricing, and ensuring both staff and customers are well informed. A great leader he must be.
My experience with Value Hearing at Joondalup and Applecross has been terrific. Functionality of hearing aids is great, matched also by the level of service. I highly recommend
Exceptional capability from Dr Raza and the team. Very patient with mum and answers all her questions with patience and respect. Significantly improved my mums quality of life. Thankyou
I had problems with my Phonak Aids. On the way to Midland office at 12 50, on the off chance they could advise me. Michelle was very helpful and after trying to fix the problem organized a 1.30pm appt. Explained to Lauren what the problem was. She tested the aids, one was defective. Given the need for my aids, Lauren loaned me a unit and will send the defective one to be serviced. I have been very impressed with the quality service provided by Lion's Hearing and today was no exception. Both staff members were patient and courteous which was very much appreciated. So thank you Lion's Hearing, I always recommend your organization when it is needed. Thank you for letting me share the delight I experienced with your very efficient and supportive staff Cheers Alan Lee
After struggling with my hearing for some time and dreading the thought of needing hearing aids I finally visited the Lions Hearing clinic in Joondalup. I can't thank Devon enough for making me feel so comfortable throughout the whole process. He was so thorough and explained everything so clearly making it easy for me to understand what was happening and what was needed to rectify the issue. The service I received and products provided were first class, I can't believe the difference this has made, I'm only sorry I didn't do this before now. Thank you all so much.
My mom had hearing assessment at Value Hearing in Chatswood. The result required her to have hearing aids. With the help of the audiologist Kate, she can manage the hearing aids. Kate is very professional and informative. She is so patient to explain to my mom in each visit. It is a very nice experience to my mom. Also, the receptions are fantastic and willing to help.
The people working at value hearing are happy and willing to help. Special when test your hearing and setting up your hearing aids. I am caring conversation a lot easier now. As a carer you need to know what people are saying to you not just gest . So you can help that person needs.
I have been a patient of Value Hearing for many years and am now in my 80's. I find that everytime that I go for my 6 monthly checkups the audiologist always finds some way to improve the way that my aids work. I really appreciate this from them as I have minimal hearing in my left ear and anything that they can do to improve the little bit of hearing that i do have is appreciated. I have also found that the audiologists do NOT RUSH through the checkups but work methodically until the best result for me is obtained. I can only highly recommend Value Hearing to anybody with hearing problems. Harold Berman Sydney
Exceptional Service, would highly recommend Value Hearing Ardross to friends and family. Raza is an amazing audiologist taking his time to make sure I was was fitted with the right type of hearing aid. Thank you 😊
Pauline gives a very in-depth analysis of my loss . She is professional , sincere , caring and honest. I trust her and have full confidence in her work. Great job, Pauline. The people who answer the phone have the same caring attitude too.
My name Hassan Ali Just got appointment with Dr. Raza Hashimi today I am very Happy with the deal and management starting from exceptional customer relations by Karmen till meeting with Dr. Raza. Very helpful and cooperative , they directly know your needs and requirements. hankyou Value Hearing. I would and do recommend value hearing to anyone with a hearing problem, good service and good price.
I am glad I chose Dr Raza of Value Hearing to do all the tests for my hearing aid. Dr Raza is competent, pleasant and accommodating. His service is superb. You will walk away delighted with his service and his continuing interest in his patient. We should have more like him in the health and welfare industry. Thanks Dr Raza.
I have been going to Value Hearing now for quite a few years, I have always found the team to be professional and always willing to assist with whatever questions I may have. Razza has been most helpful and always goes above and beyond. I value Razza's professional opinions and help. I cannot speak highly enough of there professionalism and helpful attitude. If you are a Card holder for Veterans Affairs, speak to the team about what they can do for you. Definitely 5 star service.
Best audiologist. I've been looking for well over 2 years to find a place that is informative, has a good range of products and has good knowledge about them, as well as a thorough hearing test including word recognition. Value Hearing George Street is all this and more. Very happy with Pauline.
I was at first very wary, however the service from the initial enquiry, to the call centre following up on queries was all most professional. They were happy to deal with me via email and text, which for my level of hearing is more appropriate than phone calls.
Their website has lots of information and can give you updates on technology and news, which is great. I'm so glad I found them.
Fantastic visit with Louise. She was extremely helpful, thorough and understanding of my situation. She fully explained the tests and the results and I left the office feeling that I understood everything clearly. She was also very warm and friendly which puts you at ease. Thank you Louise!
I am from Canada and experienced a slight problem with my tubing. I called the central number and they confirmed I could do a walk in at the Palmyra clinic. I went up later in the morning and the receptionist was already familiar with my issue, obviously the central desk alerted her. She was extremely friendly, professional and helpful. She repaired my tubing and we had a nice chat afterwards. I was a total stranger to this clinic, yet the central desk and the folks at the clinic treated me like I get treated at my clinic at home where I have dealt for over 40 years!!! Super service, thank you so much.
I have been a client of Lions Hearing Clinics for over 8 years, they provide professional service based on the latest research and information available.
I recently attended the Lions Hearing Clinic in Subiaco and received the most amazing service and attention for my needs with a friendly and professional experience by Liz Rocher.
Liz is blessed with patience and the smarts. She took the time to work through my many questions and educate me on how to get the most out of my devices.
She was very particular, and on point about providing me with the best solution at the lowest cost to me that suited my needs without compromise.
I really love this genuine honest approach as you don't experience it all that often these days. Thank you Lions Hearing Clinic, you've won me over.
I called in for a review of my Phonak hearing aids which I have been wearing for 18 months. A very thorough hearing test and re tuning the aids. Now they are a lot better.
Am extremely happy with all the service I have had at this clinic, any time I have attended the staff have gone out of their way to sort any problems I may have had and ensured that my hearing aids are properly tuned for my particular hearing . Always good advice and after sales service.
A really convenient and professional service offered by the team at this Lions Hearing Centre. Hardly any wait time and It is also located in a local shopping complex, so it has lots of parking, access to food and other great retail services and take-out places, including the new McDonald's store.
I have been with Value Hearing for 8yrs. They were the 3rd company I consulted before starting my journey with adapting to hearing aids. I have many audiologists much nearer to home, but what keeps me coming back, is the quality of the service. Raza is my new audiologist, an absolute whizz with the technology needed for the hearing aids I am using. We have had multiple fine tunings, now everything is just right. Raza is also very patient in explaining the technology aspects that I need to know. If you want a service provider, that looks at the individual with a holistic approach, not out to promote the latest hearing, but works with your lifestyle and financial needs, then Value Hearing is the place to come. I plan to stay with Value Hearing for a long time
Have used Value Hearing for the last 3 years and am impressed. Unlike other places, they didn't try and up sell to most expensive hearing aids. Purchased rechargeable hearing aids which have been very good. Good ongoing service and no hidden fees.
I am so impressed by the service and deal I got from Value Hearing that I want to encourage everyone in need of a hearing aid to make an appointment with them. The whole process from making the appointment to having the perfect aid fitted was breeze.The staff and audiologists are very professional, friendly, considerate and competent.
I attended the Lions Hearing Clinic this week in Joondalup. To say I was impressed would be an understatement. The audiologist Devon was impressively thorough and all staff were most courteous.
Experience first class service where the team goes above and beyond. I have marginal hearing loss at higher frequencies that causes me to miss essential context in conversations, so a little unsure if I needed hearing aids, I approached the clinic that was referred to me by my sister. Andrew Peou is the consultant assigned to me who is very knowledgable, extremely patient and professional. Through thorough testing he explained the frequency region of loss showing me the data. Although the loss was minor, I trialled hearing aids at no cost and absolutely no pressure and settled on a product that suited my budget. It was important to me that they were discreet as I was self concious about being judged by others, silly in hindsight, but nonetheless they are not obvious to people. My bald headed Barber told me to get over it, and showed me his hearing aid that he wears, of which I have never noticed in the ten years going to him. I have been using them for 6 weeks and must say that even though my hearing loss was minor, the benefits have been life changing by helping me being more involved in conversations and the convenience of using them for phone calls, streaming audio books and music. I was quite emotional when we tested them on my favourite song hearing detail that I didn't realise existing in the music. These are amazing, just like the staff at Lions Hearing Clinic in Mount Lawley. If you are wondering if you need hearing aids don't keep putting it off like I did, make an appointment and ask for your hearing to be checked, and if you do I hope you experience the wonder I have.
All the staff are amazing people very careing ; And the Clinician Andrew very professional carering and very understanding of your needs and explains everything that he is doing for your well-being of getting good hearing Thanking all of you 😀 From Wayne Martin. 21/09/2022
I am extremely happy to recommend this clinic ! The personal service i received was the best I have ever had and was way beyond my expectations at EVERY level. ( Professional, friendly, and considerate) The service I received was way above what I could have hoped for ..... Thankyou to the team at E Vic Park
Value Hearing has provided me with 4 hearing aids over many years. At all times I have been delighted with their service, their products and their professionalism. great value so they are well titled.
had bone conduction hearing implant done by Prof. Atlas. One of the nicest specialists I have seen. Willing to listen, caring and polite. Would strongly recommend this practice!
As a retired ophthalmologist I did my research before selecting Prof Marcus atlas for my stapedectomy. Despite all the hassles of covid Marcus and his staff were amazing. The operations were virtually pain free and uneventful. my recovery has returned my hearing to virtually normal and changed my life.
Once I was in the appointment I was hugely impressed. Very clear information and educated me well to make a decision. Extremely thorough. I would even give 5 stars although I had to wait 30 mins from scheduled appt time.
I understand now that I have been there that the attention to client is 100% when you are in the appt and I didn’t feel rushed at all. Very comfortable. I would recommend to everyone needing hearing aids or needing a 2nd opinion.
I have had my aids 11 months now and find I hardly notice I’m wearing them and that I can hear in public places so much better nowadays. 10/10 Dr Raza and his team are brilliant. I would recommend to everyone that isn’t sure if they are hearing 100%.
I have always received honest and reliable service at Value Hearing and highly recommend them. I'm very happy with my hearing aids which is a credit to Raza for his attention to detail and listening to my needs in order to tailor the product.
Really well informed about what to expect with my new Lyric. I left confident about what to do over the first weekend. This is the beginning of what I anticipate will be a long association. I'm in kind and professional hands
I am a carer for a person with profound hearing loss & has regular issues with his hearing aides, I would like to thank Vicki (receptionist) for all her help/assistance with regularly solving issues with his hearing aides. Vicki has been fantastic in everything she has done.
My name is Paul Skye. My experience at Lions, with Andrew and staff, has been absolutely positive. The competent and meticulous approach to my hearing challenges has opened a new dimension of relationship with my family and friends, and the world in general. Thank you
Fantastic people and fantastic service, I have no hesitation in recommending this Lions service to anyone who might need hearing aids or assistance with their current hearing aids.
Good service. Friendly. Professional. Honest in outlaying costs. I would recommend anyone seeking advice on hearing aids at least check with this group.
The service I received from The Lions Clinic Kwinana was 100% professional in all aspects of assessing my needs and arranging my new hearing aid. My clinician was not pushy in any way to persuade me to take a hearing aid which was more than I needed. All the cards were put on the table so to speak with explanations on all models available, at the end it was my choice. I have received my new hearing aids for which I am very happy with. My two week follow up appointment went well and any questions I had were answered in full. I am totally satisfied with The Lions Hearing Clinc Kwinana and highly recommend their service. I have been a client of Lions Hearing Clinic for five years and found their service very good.
Very pleased with Lauren's patience.and her easy way of explaining about hearing loss. They are also a not for profit organisation and put the money into research.
Finally my day came today where I was fitted with my brand-new Oticon hearing aid what wonderful service Lions Hearing ANZAC house provides it has changed my life so much Kathryn is amazing thank you for being so understanding and helping me through the hoops to finally be able to hear clearly again for the first time in 8 years in my left ear I recommend this place to anyone who has hearing loss or has suffered menieres disease like I have I can hear the birds chirping people talking clearly again Thank you
Professor Marcus Atlas performed my cochlear implant surgery. His gentle and caring nature put me at ease that I was in good hands. I am very happy with the outcome. So much so there was no hesitation on who I would trust to perform the same surgery on my 10 year old child.
The audiologist that I saw ( from Brazil) was very knowledgeable and friendly. She made the necessary adjustment competently and efficiently. Very friendly as well
Hubby and I went there yesterday. Honestly, if I could give more than a 5* rating I would. We had Jim helping us and he was the best. We learned far more from him than from either of the two ENT specialists we have seen previously. There was no pressure to buy hearing aids. Everything was explained to us in detail and with our complete lack of knowledge walking in, we were not made to feel stupid. So, if you are going there to learn about hearing aids then Jim is your man. Brilliant service.
We can't fault the attention from the audiologist and the staff in general. They are all friendly, have a good sense of humour and treat patients with kindness and generosity. I would recommend this clinic to anyone who wish to improve their hearing.
Staff in general, Pia in particular, continue to uphold the 5-star reputation that Lions Hearing has. Very grateful for the patient, supportive service.
Brilliant ! I want to book Elisha for as long as I am alive ! It’s the first time in 12 months that I can hear properly and even used the hearing aids for the phone in the car
I have just had new hearing aids fitted. My audiologist, Sam, not only took the time to explain everything about the operation of the new device but made sure I understood completely what she meant and let me practice using Bluetooth to fulfill some functions. Sam is an excellent audiologist and I strongly recommend coming here if you have hearing difficulties.
Such lovely people at the clinic it almost made it a pleasure to be losing a bit of my hearing, but all will be well as I now know that help is at hand.
Thanks Bianca for fitting mums hearing aide, the staff in Midland are fantastic, friendly and understanding, we are so glad we went there. 100% recommend midland if your in the area and you need your hearing tested, you won't be sorry. Thanks again
My experience with Lions has made a big difference in my hearing, much improvement so far. Thanks to Bianca for her time, patience & kindness with my journey. I look forward to working with Lions and better hearing health. Ray Carter Perth WA
I saw Kathryn for a hearing test and subsequent devices to assist with hearing loss. Kathryn repeatedly checks in to assure they are comfortable and working properly. The receptionist Emily is lovely and caring, and very knowledgeable when it comes to all things ears! I could not have asked for a better experience. Sensational! Service and quality is often what we expect, and yes they deliver.
Attended the clinic in Nedlands and was seen by Jessica. She was extremely friendly and easily approachable and in relation to all aspects of my hearing test very professional. I never felt hurried into any answer, and she was always asking if I understood what was being said. Thanks for being so patient with me.
Very good service all throughout, reception, the hearing test and results and further recommendations with great explanations. Alise was very clear to understand.
I have been a customer of Value Hearing Applecross for over 10 years. I have found their service to be second to none and their after sale service is exceptional.
I have recomended VHA to my friends who are now using them
I undertook extensive research on Hearing Aids before purchasing. I found Value Hearing and their pre purchase best practices guide very helpful and valuable. The Best Practice Guide includes a flowchart that every Audiologist should follow when fitting a HA. The publication gives the user confidence that your fitting process is carried out correctly as you know what should be happening. I dealt with Felix of the Chatswood NSW branch and highly commended them for their price competitiveness and competence.
Great service - both efficient and open. With a broad range of products, I felt like I was getting what's best for me, not the closest product available. Prices are realistic and I think represent value for money. Bonus for having Deidi on front desk - with her warm and welcoming nature and memory, I really felt valued as a customer.
Great service highly recommend. Lots of gratitude and appreciation for the wonderful treatment for my mum. From the day of consultation-and first appt 7 years ago we are back again for new aids. It has been a wonderful experience under you. You've been such a kind and caring for mum and me during our time of need. Thank you for doing everything that you do. .
I was very impressed with the whole experience. Testing was the most thorough I have had. Dr Raza was very pleasant to deal with. Explained things so I understood. At know time did I feel I was being pressured to buy aids from Value Hearing or that I needed the expensive ones in fact was the opposite. Would highly recommend.
Highly professional in relation to the technical aspects of my testing and sensitive/empathetic at a personal level. My consultation was unhurried, explanations clear, and questions were frequently invited. I felt assured that I received objective advice suited to my best interests.
I’ve had a few test runs with other hearing consultants & Value Hearing stands heads & shoulders above all of them. Emma was a thorough audiologist who explained test results & options in detail. She was patient & attentive & fair in her product disclosures. I would recommend Value Hearing without any reservations whatsoever - they are simply the best!
Value Hearing saved us thousands of dollars. Our audiologist at the company I had been with for 10 years recommended top of the range hearing aids for my particular problem. Their quote for these was over $9,000. I gathered quotes and found that hearing aid prices are not subject to any governance and Value Hearing quoted me just under $5,000 for the exact same hearing aids. I am forever grateful to them for their integrity, the fact that they are Australian owned, and the service from their audiologist was extremely professional.
My Audiologist from the Chatswood store is Felix and he takes the time to try and make your new hearing aids compatible.. this is my first fitting so I will be doing a follow up appointment in two weeks ... I am very happy so far.
Excellent after-sale service, highly competitive pricing, that is Value Hearing. Been wearing hearing aids for more than 10 years I strongly recommend Value Hearing to anyone in need of hearing aids. Be prepared before visiting the clinic. Read Christos' Hearing Buyers Guide for Self-funded Australian, visit their website & watch them on YouTube. There is vast information there. If you are prepared, you can work with the excellent staff there to be fitted with the hearing aids that suit you the most. We all know clinicians' time is so valuable. Felix at Chatswood was so thorough & patient. He took time to answer any question you might have, kept fitting & adjusting until the best result.
I have had just about the easiest experience with my audiologist, Emma! The other people helping me throughout all of this have been lovely and reassuring. This is definitely the place to go if you want proper care and good hearing products!
I saw Pauline at Value Hearing. This was the first pair of aids that I have purchased. Value Hearing matched price on the aids (but not unfortunately the accessories). They offer a very personalised level of service and have excellent knowledge of the different aids on the market. I was very impressed with the you tube videos and other educational content that Value Hearing produce. As a consumer, its not easy trying to compare the service offerings that the different hearing aid retailers offer.
I've been wearing hearing aids for 25 years and decided to try Value Hearing for my new pair. The clinician Felix Ju was extremely thorough and used more advanced testing equipment than my previous audiologists. Value Hearing gave me the opportunity to try different solutions and I ended up changing the type of aids.
I strongly recommend Felix and Value Hearing! They deserve six stars.
I recently been to Value Hearing in Joondalup. The audiologist there was very friendly and professional. They didn't try to pressure me to make a decision straight away. Their Price is very affordable . I would highly recommend this company.
Extremely helpful. Very happy with their assistance in helping to check my sons hearing. Although they could not find any issues with his hearing they were able to provide me with a lot of information on what to do next.
Hi, just wanted to reach out to people who may need help with their hearing loss. About 10 months ago I realised I needed to do something about my hearing loss. So I visited several Clinics for a hearing assessment. During these consultations, I asked about discreet hearing aides, that would accommodate my current hair style. All of these consultations resulted in the clinician attempting to upsell expensive hearing aides, while trying to convince me they were giving me a great deal. Finally, I was fortunate enough to get an appointment with Value Hearing at Chatswood. At this time my appointment was with Felix. At no point during my appointment did Felix try to upsell expensive hearing equipment. I felt immediately at ease with this clinician, he was respectful on every level & accommodated my request for the discreet hearing aides I had hoped for. Finally, the result for me was a set of affordable hearing aides that I felt comfortable to wear. And honestly do wear them every day. This has improved my confidence, quality of life & communication abilities in groups & importantly on the golf course. As well now returning to work. I definitely want to recommend Value Hearing to anyone who needs help with hearing loss, their support has been invaluable to me.
Felix is a very professional audiologist! He knows all the brands so well and can recommend the best product which fits the client's needs. Highly recommended!
My search began mid last year including two visits to ENT specialists which helped me understand the difference between my ears when it comes to my hearing loss. I accidentally came across Christo Fourie and downloaded his book. I found the information very helpful and the opportunity to write directly to him about products recommended, also valuable. The scheduled appointment time was the longest set aside that I’ve come across since my first hearing test many years ago.Their clinician used my audiogram to explain why Values recommendation was different to products previously suggested by other firms and cheaper. The clinician was very patient, thorough in explanation throughout all tests and happily answered my questions. One can’t go wrong, Value in their name, Value in their service. I was and will happily travel more than 60 minutes by train to visit their Chatswood Branch.
Emma is just great, she is clearly passionate about her work and getting it right for her clients. She spent ages sorting me out with great patience. The products are up to date and very reasonably priced Highly recommended
Before approaching any provider of hearing aids, I researched brands and models, then I researched tintus reduction, and thoroughly read Christo Fourie's book explaining tinitus. I was convinced by this book that he knew all about the problem. Then I found that he operated Value Hearing, a private company not tied to any particular manufacturers, and consequently bought from them. Then I met the consultant Emma, whose knowledge and attitude bumped them up to 6 stars!
Fantastic professional service from Value Hearing. I love the follow up tips, as well as what happens in the actual appointments. Nothing is too much trouble and they go out of their way to help.
I had seen Value Hearing advertisements quite some time ago but their nearest office is Bondi Junction and although I had received their very comprehensive book in the mail, I unfortunately went with another audiologist close to home. Bad move. I rang Value Hearing and first had a telephone appointment with Christo who is an amazing knowledgeable audiologist and very compassionate and understanding. He asked so many important questions and gave answers to questions I was about to ask! Now I have visited Emma at Bondi Junction and get the same impression from her. Was fitted with hearing aids in the first visit and are going back in 2 weeks for earmolds and adjustments. I am a difficult case but she is working on it and we both have faith for a good result
A good place to go for your hearing aide as they replace and clean and look after your hearing aide as well as you. Keep your partner happy and go and get your hearing checked
This place I would recommend to anyone looking to have a hearing test and also looking to purchase hearing aids. I was put on to Value Hearing by a friend, for me this was an excellent introduction . I had been to other hearing aid companies and was about to spend a fortune on hearing aids. Emma and Thilini evaluated my condition without seeing my previous tests done by others. Incidentally both test were identical. Value hearing's took time to explain my condition and advised on appropriate hearing aids. Absolutely appropriate and not over the top like other companies. They were no interested in up selling rather, providing a device that was most suitable for my needs. Also I was give a test set of aids to see if they were suitable before going ahead with getting a set for myself. Emma and the team are very courteous and helpful. A company that really puts the client first.
Great service very helpful great staff kind and friendly was worth driving from Thornlie to Joondalup They where able to fit me in and in the process save me $2000.00 for the same hearing aid as quoted by other companies all started with going on line and ending up with a chat from the people head office. Would highly recommend them to anyone it worth making contact just to see what they can do for you
Prof Atlas was amazing and restored my hearing after 30 years of no hearing in my left ear and many years of cholesteatoma issues. He removed severe disease and put in a prosthetic and changed my life. No longer straining to hear or standing with people on my right etc. 👍👍.
Very good service, and the information from the audiologist was great, no pressure sales, and the device I bought is very good. Impressed with Bunbury Lions Hearing all round
As a young person with hearing problems I could not have asked for better service. Emma helped me understand the cause of my moderate hearing loss and gave me great advice on devices that could help me specifically as well as explaining that I didn't need to spend as much as I had initially thought.
If you are worried about the process of getting your hearing checked, then please pay Value Hearing a visit. Excellent service.
Tony and his staff.....beat thing since sliced bread!!!!! This gentleman goes above and beyond the call of duty to make anything possible for you.!!! A real Angel in disguise, best heaing establishment in WA.❤❤❤❤❤❤❤❤
So my Aunty tragically lost her son and after realising that she would not be able to hear her son's funeral properly for the next day, we got in contact with the Lions hearing clinic asking them for help. I spoke to a wonderful woman named Shannon and after telling her the situation, she immediately told me she would call me back and in the meantime speak to her manager to see how they can help. Sure enough, within the space of just an hour she had set up an appointment, emailed all the info we needed and got my Aunty in that same day for an assessment and a loan of great quality hearing aids! When we got there just a couple hours after speaking over the phone, the lovely staff made her a cup of tea, listened to her needs and her feelings 100% and she left with the gift of hearing thanks to Sasha the Audiologist and the entire team at Lion's hearing clinic in Mount Lawley. I cannot express enough how much this meant to her and her family. Thankyou thankyou thankyou.. We are so eternally grateful for the generosity, empathy and kindness that ALL the staff showed my Aunty at such a difficult time. You're all so wonderful, and your heartwarming generosity and care will not be forgotten. Blessings to you all x!
In my lifetime I have had three hearing aid fittings and yesterday my fitting at Value Hearing was far superior and more professional than any of my previous experiences. I left feeling not only fully informed but confident that my future followups would keep me updated and aware on the latest developments in the hearing aid field..
And the bonus was the final price was a good 20% better than any of the other Bondi Junction hearing outlets, and the bonus was Emma, truly a miracle.
I was offered great service the audiologist Felix was very knowledgable and patient with me, ran several tests and pricing of the Hearing Aids was less than I was expecting.
Want the best? Go to Value Hearing, Chatswood. I was absolutely impressed with the friendly, courteous and professional service. Nothing was rushed and everything was clearly and carefully explained. In fact, I was made to feel part of “the family”. Attention to detail was superb and the follow up service fantastic. Everything was so good I can hardly wait for my next service appointment.
Pauline the Audiologist was awesome. She took her time to go through everything, so professional and extremely helpful. I really felt I was taken care of and receiving good value for money. Would definitely recommend!
Thiline at the Sydney CBD centre was most efficient and professional, and very clear and courteous in explaining things. She guided me through the hearing test and product choice. I'm very happy with the hearing aids (Oticon OPN S) and pleased that the deal includes an extended warranty and years of after sales service and batteries.
Until a few months ago I was a happy customer of Valuehearing for many years. I decided to check out a cochlear implant and they needed an audiogram from me to evaluate my situation. I contacted my local audiologist at Valuehearing via email who should be able to pull this off the computer from my records. But I didn’t get a response. I contacted Christo as well about the audiogram and asked for an opinion about a cochlear implant. But no response either. Therefore, I went to another company and they did a thorough audiogram right away for a fee of $200. I am quite disappointed about the treatment at Valuehearing and decided to go to a different company when I need a new hearing aid. Update: The above shouldn't have happened but sometimes emails drift down in the inbox and get forgotten. Value Hearing has apologised and offered to reimburse me for the $200.
The initial consultation was very professional. All my questions were answered and as a result I feel very confident that the aids that I have selected will be the best for my hearing loss as well as being very competitive in terms of price. I am very glad I chose value hearing
Very good. Took the time to check how I was handling the hearing aids and made adjustments to improve the operation. Also clarified some thinks I was not quite sure of. Would recommend them to anyone.
From 2015 to 2017 I saw 3 different audiologists at 3 different practices to get Hearing Aids. None of these very experienced audiologists were able to select and program top of the range HAs that satisfied me. I hated the HAs and couldn’t wait to take them out after each use outside my home. No amount of fiddling could get me HAs that I wanted to use or keep in my ears.
In November 2018 I made an appointment to see Thilini at Value Hearing at their Pitt Street Sydney clinic. Thilini is far and away the best audiologist that I have seen. She is such a lovely caring person and explained each process clearly and with full information. I walked out the clinic and was happy with HAs for the first time. I now wear them 15 hours a day. I can hear my wife clearly even with the TV playing. I also can hear friends in noisy restaurants without difficulty; again a first for many years.
Value Hearing also have a very impressive 3 year maintenance and follow-up program to ensure that the HAs are operating correctly and they were less expensive than any of the same I could find online.
After purchasing hearing aids for many years from various suppliers, and not having much success, I searched on line and came across Value Hearing, they looked promising, I made an appointment for a hearing test and was amazed at the lengths the audiologist went to when doing the test. One of the problems I had was deciphering the language on American T.V. television shows. I couldn't believe what came next. What shows do you watch? Next thing I was listening to an American show through the test hearing aids while adjustments were made. Presto, I could finally hear clearly. There were many other requests by me and all were taken care of professionally. Since purchasing my hearing aids from Value Hearing, I have recommended them to three of my friends, they have all purchased on the spot because they were so happy with the service. They all had other quotes but Value Hearing were most cost effective for the same product. I will continue recommending them while they give this five star service.
I was very pleased with my experience with Value Hearing. I have visited them a few times now from the initial consultation to follow up consultations and have found the audiologists to be friendly and thorough. The actual test was very detailed and the result was explained in a manner which I was able to understand.
Value hearing were awesome from the first point of call. Sue was amazing in fitting me in for an appointment and email contact was very efficient City office was a little difficult to locate initially but it was close to the station and conveniently located The free assessment was great and the audiologist was very thorough and explained things in detail The recommendation for hearing aids was very competitive and inclusions were what sold them I have already recommended value hearing and will continue to do so ~ great company worth investigating if you are looking for a hearing assessment or aids
Mum and Dad were recently fitted with Hearing aids at Lions Hearing Clinic Joondalup, they were very reluctant at first; however after consultation with the friendly professional staff at the clinic.
They were ecstatic with the service received and products provided, they can hear clearly now and are very happy; really good service and customer care.
The whole process of fitting my hearing aids was done with promised honesty and extreme efficiency at all stages with very professional and considerate understanding .
I had given up on hearing aids. Paid big money for something that didn't work. Lost a hearing aid whilst on tour and decided not to replace it. One hearing aid $5200. None of them helped with my touring business. Wind, leaves, sea stopped me from using hearing aids. The very thing I need assistance with. My wife researched and found Value Hearing several months ago. We made an appointment and I walked along Elizabeth St in peak hour holding a conversation despite passing buses, trucks and squealing brakes. That was impossible only a few months ago. Have been using TWO hearing aids which cost less than the singles I purchased in the past. They identified long term hearing loss going back to my childhood with a totally different approach. Our objective was to teach my brain to identify sound again. We are so pleased we will be taking my 92 year old mother in law for her ears testing and fitting if possible before Christmas..
Our audiologist was really informative and thorough with a quick diagnosis of my girlfriends dizziness issue. Highly recommended hearing treatment clinic.
